Hello & Welcome! 

The Check-In is a place for Travelodge guests like you to share your thoughts. We’re always looking to make Travelodge better for life’s big (and small) moments, and we’d love your help!

Jump in, have your say, and help shape the future of Travelodge.

Let’s do this – join us today!

Join us today

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About

We’re the UK’s largest independent hotel company, with over 600 hotels and 47,000 rooms. We keep it simple – great locations, amazing value, and a comfy stay so you can get out there and do your thing.

But we’re always looking to do better, and that’s where you come in! The Check-In is our online space where you can share your thoughts and help shape the future of Travelodge.

As a member, you’ll get to have your say on loads of topics through fun polls, surveys, and discussions.

So, what are you waiting for? Jump in and join us today!

Join us today

Why join?

Still not sure about joining? Let’s sweeten the deal.

Your feedback means everything to us—it helps us get better, and without you, we wouldn’t be where we are today. That’s why we want your voice to shape what’s next for Travelodge.

And here’s the exciting part: every month, we’re giving away £250 in vouchers to say thanks! The more activities you take part in, the more chances you have to win. Plus, there’ll be other surprises along the way.

Here’s what’s in it for you:

  • Help shape the future of Travelodge
  • Connect with fellow travellers
  • Earn rewards!

Join us today

FAQs

What is the Check-In? Dropdown Arrow

The Check-In is a space just for Travelodge customers like you! It’s where you can share your thoughts on what we do and chat about other interesting topics. Your feedback helps us understand what really matters to you.

What will I be asked to do? Dropdown Arrow

We’ll send you surveys, quick polls, and discussions where your input makes a real difference. No pressure - everything is optional, and we’ll only send you things that are relevant to you.

What’s in it for me? Dropdown Arrow

Every month, we run a prize draw where you could win 10 x £25 vouchers. The more activities you take part in, the more chances you have to win. It’s our way of saying thanks for being part of the community!

How do I take part in activities? Dropdown Arrow

Easy! New activities will pop up on your homepage, and we’ll also send you email invites so you don’t miss out.

Do I have to complete every activity? Dropdown Arrow

Nope! It’s totally up to you. But the more you join in, the more prize draw entries you’ll rack up - and you might even boost your ‘Status Level’ (your status level is the level you've reached based on how many activities you have completed).

How long do surveys take? Dropdown Arrow

Most surveys take 5-10 minutes to complete. When we send you an invite, we’ll let you know how long it’ll take and when it closes.

What happens to the info I share? Dropdown Arrow

Your personal details will never be shared outside of Travelodge for marketing purposes.

Will my data be sold to other companies? Dropdown Arrow

Nope! We don’t sell your information to anyone. For the full details, check out our Privacy Policy.

How do I leave the community? Dropdown Arrow

You can leave anytime by closing your account. Just head to your Profile page and click ‘Close account’—or drop us an email at hello@thecheckin.travelodge.co.uk, and we’ll sort it for you.

Need a hand?

Got a question? We’re here to help! Just drop us a message, and the team will get back to you.

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